By using the App, you confirm that you accept these Terms and that you agree to comply with them. We may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.
References to “we” or “us” mean Sorted App Ltd, who operate the App. We are registered in England and Wales under company number 08118474 and have our registered office at 17 Severn Crescent, Langley, Slough, England, SL3 8UU;
a “Hirer” is a person who posts a Task from time to time who may select a Sorter to sort their Task;
a “Task” is an errand or odd job which a Hirer would like somebody to carry out;
a “Sorter” is a person who has registered with us and who is able to perform Tasks.
TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS STATED IN THESE TERMS:
WE EXCLUDE ALL CONDITIONS, PROMISES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY LAW; AND
WE ARE NOT LIABILE FOR ANY LOSS OR DAMAGE OR ANY OTHER LIABILITY WHICH YOU OR ANY OTHER PERSON MAY SUFFER WHETHER YOU INCUR THIS LOSS OR DAMAGE DIRECTLY BECAUSE OF, OR AS AN INDIRECT RESULT OF:
YOUR USE OF THE APP (INCLUDING WITHOUT LIMITATION DAMAGE TO YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPERTY);
YOUR INABILITY TO USE, OR RESULTS OF THE USE OF THE APP, ANY WEBSITES OR RESOURCES LINKED TO IT AND ANY CONTENT POSTED ON IT;
THE ACTIONS OR OMISSIONS OF ANY USER OF THE APP OR ANY HIRER OR SORTER;
INCLUDING LOSS OF INCOME OR EARNINGS; LOSS OF BUSINESS; LOSS OF ANTICIPATED SAVINGS; LOSS OF DATA; AND LOSS OF REPUTATION, WHETHER CAUSED BY BREACH OF CIVIL LAW (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF THE LOSS OR DAMAGE IS A FORESEEABLE CONSEQUENCE OF THAT BREACH.
WE REMAIN LIABLE TO YOU FOR ANY DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; FRAUDULENT MISREPRESENTATION OR MISREPRESENTATION AS TO A FUNDAMENTAL MATTER; AND ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Accessing the App
You must make all arrangements necessary to access the App. You must also make sure that anyone who accesses the App through your internet connection is aware of these Terms, and that they comply with them.
We may update the App and change its content at any time. We make no guarantee or promise that access to the App will be continuous, secure or without error. If necessary, we may suspend access to some or all of the App, or close it indefinitely. Any of the material on the App may be out of date and we are under no obligation to update that material.
If you register with us as a Sorter or Hirer, you will be given a user ID and password. You should treat this information as confidential, and you must not disclose it to any other person. We have the right to disable any user ID or password at any time, if, in our opinion, you have failed to comply with any of these Terms.
Using the App
Your use of the App is governed by these Terms and by the Sorters’ Rules (Click To See) and Hirers’ Rules (Click To See) (together the “Rules”).
In using the App, posting any material on the App or communicating with any other user of the App, you must not engage in any unlawful, malicious, harmful, threatening, abusive, defamatory, obscene or indecent behaviour or any other behaviour prohibited by these Terms or by the Rules.
We may monitor your use of the App to check whether you are complying with these Terms and the Rules, and we may take down any post which does not comply with these Terms and the Rules.
Intellectual Property Rights
We are the owner or the licensee of all copyright and other intellectual property rights in the App. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
We licence use of the App to you on the basis of these Terms and subject to any other rules or policies applied by any appstore provider or operator from whose site you have downloaded the App. We do not sell the App to you and we remain the owners of the App at all times.
You may print off one copy, and may download extracts, of any page(s) from our site for your own reference and you may draw the attention of others to material posted on the App. You must not modify in any way the paper or electronic copies of any materials or content from the App that you print off or download, including (but not limited to) disassembling, decompiling, reverse engineering or otherwise attempting to discover any source code contained in the App. You must not use any illustrations, graphics, photographs, video or audio sequences separately from their accompanying text.
If you print off, copy or download any part of the App in breach of these Terms, your right to use the App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
You grant us an irrevocable, perpetual, royalty-free licence to use any images, videos, graphics, text and audio files that you upload to the App or request that we upload to the App on your behalf.
Information about you and your use of the App
Uploading material to the App
Whenever you upload material to the App you must comply with these Terms and the Rules, and if you do not do so you agree to compensate us for any loss that we suffer as a result.
You agree that any material which you upload to the App is not confidential and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the App constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any material or posting on the App in our sole discretion.
Linking to the App or our Website
You may link to the home page of our website, provided you do so fairly, legally and in a way that does not damage our or take advantage of our reputation, but you must not suggest any association with us or endorsement by us of your website or any material on it. The website from which you are linking must comply in all respects with the content standards set out in these Terms. You must not establish a link from any website that is not owned by you.
The App must not be framed on any other website or application, nor may you create a link to any part of our App or sortedlocal.com website other than the home page.
We reserve the right to withdraw linking permission without notice.
Links from the App
The App may contain links to third party websites or other resources. These links are provided for your information only and we have no control over their contents. We accept no responsibility for them or for any loss or damage that may arise from your use of them.
It is your own responsibility to consider your safety when using the App.
If you are dealing with someone unknown to you, tell a friend or relative where you are going and, if possible, take them with you. If someone unknown to you is visiting your home, tell a friend or relative and, if possible, make sure that they are present on that person’s first visit.
Only provide your personal information to us and any payment processing partners directly through the App.
Ensure that you have the appropriate tools and the necessary levels of health, fitness, skills and qualifications to safely perform a Task.
Ensure that the Task you plan to perform and the environment in which you will be performing it is safe.
We are required by law to carry out identification checks on Sorters and Hirers using their driving licence or passport. You should ensure that you are satisfied with the identity of the person that you are transacting with, whether as a Sorter or a Hirer.
If any circumstances arise which make you doubt whether a person is who they say they are, or if a person behaves in a manner that you consider to be threatening, abusive or otherwise inappropriate, please inform us immediately and consider declining the Task (if you’re a Sorter) or choosing a different Sorter (if you’re a Hirer).
If there is a dispute between you and another party arising from the use of the App, we will provide reasonable assistance and information to you to help you resolve the dispute, but we will not make any binding decision on either party’s behalf nor shall we make any financial contribution towards resolving the dispute. You agree that we may disclose information to the other party which we have on record, including communications between you.
These Terms and any dispute or claim arising out of or in connection with them will be governed by and interpreted in accordance with the law of England and Wales. The English courts will have exclusive jurisdiction over any claim arising from, or related to, the use, inability to use, or results of the use of the App.
If we delay or fail to enforce any of our rights against you under these terms, it does not mean that we have waived such rights against you and it will not mean that you do not have to comply with these Terms. We will only waive a breach of these Terms by you in writing, and this will not mean that we will automatically waive any other breach of these Terms.
If any provision (or part of any provision) of these Terms is or becomes invalid, illegal or unenforceable, it will be deemed to be modified or deleted to the minimum extent necessary to make it valid, legal and enforceable and the validity and enforceability of the rest of these Terms shall not be affected.
If you have any concerns about material which appears on the App or if you wish to make a complaint about the App, please contact [email protected]